You have a 14-day right of withdrawal. Returns are shipped at your own expense, and we recommend using a trackable shipping method.
Once your order has been shipped, it is no longer possible to cancel or change it. Before shipping, changes can in most cases be made by contacting us as quickly as possible at info@vitaviva.dk.
Please contact us at info@vitaviva.dk with your order number and photos of the damaged or incorrect item, and we will help you as quickly as possible.
If you have not received an order confirmation within 5-10 minutes, please check your spam folder. If it is still missing, contact us at info@vitaviva.dk.